Farmabarn Refund & Return Policy
At Farmabarn, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund and return policy below for details on how to return items and request refunds.
Returns
• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain products, such as perishable goods or custom items, may not be eligible for return.
• Return Window: You have 30 calendar days from the date of purchase to initiate a return. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
• Non-Returnable Items: Some products are exempt from being returned, including:
◦ Perishable items (e.g., food, plants, or flowers)
◦ Custom or personalized products
◦ Sale or clearance items
How to Initiate a Return
To return an item, please email us at farmabarn@gmail.com with your order number and reason for return. Once your return is approved, we will provide instructions on how to ship the product back to us.
• Shipping Costs: You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable.
• Return Shipping: We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved Refunds: If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted (e.g., if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error).
Late or Missing Refunds
If you haven’t received a refund yet:
1 Check your bank account or payment method again.
2 Contact your credit card company, as it may take some time before your refund is officially posted.
3 If you’ve done all of this and still have not received your refund, please contact us at [insert contact email].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at farmabarn@gmail.com to initiate the exchange process.
Sale Items
Only regular-priced items may be refunded. Sale or clearance items are final sale and cannot be refunded or exchanged.
Cancellations
If you wish to cancel your order, please contact us immediately at [insert contact email]. If your order has already shipped, it cannot be canceled, and you will need to follow the return process.
For any further questions or concerns, please contact our customer service team at FARMABARN@Gmail.com or (864)686-4423. We’re here to help!